STORE POLICY
CUSTOMER CARE
If you have issues with a product, please let us know. If it is our fault, we will replace or refund the product. Likewise your input and comments are important to us, so please give us your feedback at admin@saiyon.com.au
Cancellations
Orders can be cancelled within 24 hours of being placed and a full refund offered. See our Refund Policy for details.
PRIVACY & SAFETY
This privacy notice applies solely to information collected by this website.
Information Collection, Use, and Sharing
SAIYON is the sole owner of the information collected on this site. SAIYON only has access to/collect information that you voluntarily provide via email or other direct contact from you. SAIYON, will not sell or rent this information to anyone.
We will use your information to respond to you, regarding the reason you contacted us. We will not share your information with any third party outside of our organisation, other than as necessary to fulfill your request. For example, to ship an order. Unless you ask us not to, we may contact you via email in the future to tell you about specials, new products or services, or changes to this privacy policy.
Your Access to and Control Over Information
You may opt out of any future contact from us at any time. You can do the following at any time by contacting us via the email address or phone number provided in contacts:
• See what data we have about you – if any
• Change/correct any data we have about you
• Have us delete any data we have about you
• Express any concern you have about our use of your data.
Security
Precautions are in place to protect your information. When you submit sensitive information via the website, your information is protected both online and offline. Wherever we collect sensitive information (such as credit card data), that information is encrypted and transmitted to us securely. You can verify this by looking for a ‘closed lock icon’ or ‘https’ at the beginning of the web page address. While we use encryption to protect sensitive information transmitted online, we also protect your information offline. Only employees who need the information to perform a specific job – for example, billing or customer service – are granted access to personally identifiable information. The computers/servers on which we store personally identifiable information are kept in a secure environment.
PAYMENT METHODS
Mastercard
Visa Credit Card
Prices are subject to change without notice.
By purchasing online from SAIYON, you agree to pay an amount totalling the sum price of each product ordered at the time you make the order.
Within Australia – Delivery costs are free of charge.
When an order is placed, confirmation will be emailed within 24 hours. Orders will be shipped after 24 hours. If for an unforeseen reason we cannot ship within the parameters set out, we will advise of an expected delivery date. If this is unsuitable, we will cancel or refund the order in full.


